AURORA, ILL. —Alexander Lumber Co. is pleased to announce that, having met all Better Business Bureau (BBB) standards, it is now an accredited business. Becoming an accredited business with the BBB is an honor not accorded to all businesses; because not all businesses meet eligibility standards.
“Accreditation in the BBB is by invitation only,” says Steve J. Bernas, president and CEO of the Better Business Bureau serving Chicago and Northern Illinois. “Only those businesses that meet our high standards and pass the review process are approved by our Board of Directors.”
As with all businesses that are accredited by the BBB, Alexander Lumber has committed to the BBB Code of Business Practices. This code is a comprehensive set of policies, procedures, and best practices on how businesses treat consumers. These standards call for building trust, embodying integrity, advertising honestly, and being truthful.
“We are proud to be a BBB-accredited business,” says Russ Kathrein, President and CEO. “It is important to us that our customers know how seriously we take our commitment to providing high-quality products and exemplary customer service. Our achieving BBB accreditation exemplifies that goal.”
Alexander Lumber is a 128-year-old building materials company with a legacy of helping build communities. As a brand, Alexander Lumber offers building industry professionals high-quality products and materials, consultative customer service, and best-in-class delivery. “We strive to focus on what we do best: provide excellent products and unsurpassed customer service to the building industry,” says Kathrein.
To view the company’s profile with the BBB, follow this link.